Amrisa Private Limited Shipping Policy

At Amrisa Private Limited, we are committed to delivering your orders quickly, safely, and transparently. Please review our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation.
• You will receive an order confirmation email and, once shipped, a dispatch email with tracking details.
• During peak seasons, sales, or high-volume periods (festivals/holidays), order processing may take slightly longer.

Shipping & Delivery

• Domestic Shipping (India): Orders are usually delivered within 5–7 business days (approximately one week).
• International Shipping: Delivery times vary by destination, typically 7–15 business days.
• Shipping Charges: Calculated at checkout and displayed before payment.
• Orders may arrive in multiple shipments if items are dispatched from different warehouses.
• Currently, we do not ship to P.O. boxes, military addresses, or restricted zones.

Order Tracking

• Once your order has been shipped, a tracking number will be sent via email or SMS.
• You can monitor delivery progress using the courier’s tracking portal.

Delays

• While we strive to meet our delivery timelines, delays may occur due to weather, customs clearance, courier disruptions, or other factors beyond our control.

Incorrect or Undeliverable Addresses

• Please double-check your shipping details before completing your purchase.
• Amrisa Private Limited is not responsible for delays, lost packages, or extra costs caused by incorrect or incomplete addresses.
• If an order is returned due to failed delivery, reshipping may incur additional charges.

International Orders

• Additional customs duties, taxes, or import fees may apply depending on your country’s regulations.
• These charges are the sole responsibility of the customer.
• If a customer refuses to pay customs duties, the order may be returned or destroyed by local authorities; Amrisa Private Limited cannot be held liable.

Lost or Damaged Packages

• If your package arrives damaged, please contact us within 48 hours with photos of the product and packaging.
• If your order is lost in transit, contact our support team, and we will work with the courier to resolve the issue.

Cancellations & Modifications

• Once an order has been processed, cancellations or changes to the shipping address may not be possible. Please contact us immediately for assistance.

Customer Responsibility After Delivery

• Once a courier confirms successful delivery, Amrisa Private Limited is not responsible for theft, loss, or damage occurring after the handover.

Contact Us

If you have any questions regarding shipping or delivery, please reach out:

Email: vedant@vidohum.com
Support Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)